Privacy and Security Statement Effective as of June 2008
Appulate Privacy and Security Statement:
Appulate has created this statement ("Statement") in order to demonstrate our commitment
to customer privacy and security. Privacy and Security on the Appulate web site
(the "Site") is of great importance to us. Because we gather important information
from our visitors and customers, we have established this Statement as a means to
communicate our information gathering and dissemination practices. We reserve the
right to change this Statement and will provide notification of the change at least
thirty (30) business days prior to the change taking effect.
Collected Information:
We require customers who register to use the services offered on our Site (collectively,
the "Service") to give us contact information, such as their name, company name,
address, phone number, and e-mail address, and financial qualification and billing
information, such as billing name and address, credit card number, and the number
of users within the organization that will be using the Service. At the time you
express interest in attaining additional information, or when you register for the
Service, we may also ask for additional personal information, such as title, department
name, fax number, or additional company information, such as annual revenues, number
of employees, or industry. Customers can opt out of providing this additional information
by not entering it when asked. Customers can update or remove their personal information
at any time by logging into the Website and editing their Personal Information within
Setup. Customers can view their updated profile to confirm their edits have been
made.
Appulate uses the information that we collect to set up the Service for individuals
and their organizations. We may also use the information to contact customers to
further discuss customer interest in our company, the Service that we provide, and
to send information regarding our company or partners, such as promotions and events.
Customer email addresses and any personal customer information will not be distributed
or shared with third parties. Because the messages we send include important information,
Customers cannot opt out of being contacted by us, or receiving such information
from us. Separately, customers are also asked to provide an email address when registering
for the Service, in order to receive a username and password.
Except as we explicitly state at the time we request information, or as provided
for in the Appulate Master Subscription Agreement, we do not disclose to third parties
the information provided. All financial and billing information that we collect
through the Site is used solely to check the qualifications of prospective customers
and to bill for the Service. This billing information is not used by Appulate for
marketing or promotional purposes. Appulate uses a third-party intermediary to manage
the credit card processing. This intermediary is solely a link in the distribution
chain, and is not permitted to store, retain, or use the information provided, except
for the sole purpose of credit card processing. Other third parties, such as content
providers, may provide content on the web Site but they are not permitted to collect
any information nor does Appulate share user information with these parties.
Customers of the Service will be using the Site to host data and information ("Data").
Appulate will never sell or distribute any of your data to outside 3rd parties.
Appulate will not review, share, distribute, print, or reference any such Data except
as provided in the Appulate Master Subscription Agreement, or as may be required
by law. Individual records may at times be viewed or accessed only for the purpose
of resolving a problem, support issue, or suspected violation of the Master Subscription
Agreement, or as may be required by law. Of course, customers are responsible for
maintaining the confidentiality and security of their user registration and password.
To host this data, Appulate uses a professional off-site hosting facility designed
with the latest security infrastructure available. This helps to insure that all
of your information is as protected as possible.
Appulate may collect certain information from visitors to and customers of the Site,
such as Internet addresses. This information is logged to help diagnose technical
problems, and to administer our Site in order to constantly improve the quality
of the Service. We may also track and analyze non-identifying and aggregate usage
and volume statistical information from our visitors and customers and provide such
information to third parties.
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend's name and email address. Appulate will automatically
send the friend a one-time email inviting them to visit the site. Appulate does
not store this information.
Cookies:
When you interact with the Appulate Website we strive to make that experience easy
and meaningful. When you come to our Web site, our Web server sends a cookie to
your computer. Cookies are files that Web browsers place on a computer's hard drive
and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your
browser. Unless you choose to identify yourself to Appulate, either by responding
to a promotional offer, opening an account, or registering for a 30-day trial, you
remain anonymous to Appulate. Cookies come in two flavors: session and persistent-based.
Session cookies exist only during an online session. They disappear from your computer
when you close your browser software or turn off your computer. Persistent cookies
remain on your computer after you've closed your browser or turned off your computer.
They include such information as a unique identifier for your browser.
Appulate uses session cookies containing encrypted information to allow the system
to uniquely identify you while you are logged in. This information allows Appulate
to process your online transactions and requests. Session cookies help us make sure
you are who you say you are after you've logged in and are required in order to
use the Appulate application. Appulate uses persistent cookies, that only Appulate
can read and use, to identify the fact that you are an Appulate customer or prior
Appulate Website visitor (whatever the case may be). We are especially careful about
the security and confidentiality of the information stored in persistent cookies.
For example, we do not store account numbers or passwords in persistent cookies.
Users who disable their Web browsers' ability to accept cookies will be able to
browse our Website but will not be able to successfully use our Service.
Third Party Cookies:
We may from time to time engage third parties to track and analyze non-personally
identifiable usage and volume statistical information from visitors to our website
to help us administer our website and improve its quality. Such third parties may
use cookies to help track visitor behavior. Such cookies will not be used to associate
individual website visitors to any personally identifiable information. All data
collected by such third parties on behalf of Appulate is used only to provide us
with information on site usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. Appulate is not responsible for the
privacy practices or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites to understand
their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to keep such information
private and confidential.
Security:
Our Site has security measures in place to help protect against the loss, misuse,
and alteration of the Data under our control. When our Site is accessed SSL technology protects information using
both server authentication and data encryption to help ensure that Data is safe,
secure, and available only to you. Appulate also implements an advanced security
method based on dynamic data and encoded session identifications, and hosts the
Site in a secure server environment that uses a firewall and other advanced technology
to prevent interference or access from outside intruders. Finally, Appulate provides
unique user names and passwords that must be entered each time a customer logs on.
These safeguards help prevent unauthorized access, maintain data accuracy, and ensure
the appropriate use of Data.
Additional Information:
Questions regarding this Statement or the practices of this Site should be directed
to Appulate's Security Administrator by e-mailing such questions to
security@appulate.com
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